Frazer Blog

Introducing Our New 24/7 Tribute Store Funeral Home Hotline

by | Jan 15, 2020 | Funeral Flowers, Funeral Technology

woman talking on the phone

We’re constantly looking for new ways to make funeral directors’ lives easier. That’s why we’ve created our new 24/7 Tribute Store Funeral Home Hotline.

With this hotline, you can get funeral flower order questions answered right away. We know the funeral profession never stops, so you can call the hotline at any time of day or night and get the answers you need.

Before we dive more into this brand-new hotline, let’s briefly go over the must-know information about Tribute Store.

How Tribute Store Works

When your funeral home chooses a Frazer-powered funeral home website, it comes with Tribute Store at no additional cost and many other innovative tools. With Tribute Store, families can conveniently order funeral or sympathy flowers directly from their loved one’s obituary on their Tribute Wall.

One big advantage of Tribute Store is that your funeral home chooses which florists you want to work with. Instead of big-box flower shops getting the revenue, you can support your local florists and keep those trusting relationships you’ve worked hard to build.

We also take care of all the customer service for Tribute Store, so it’s no extra work for your funeral home’s staff. And with the new 24/7 hotline, you can rest assured that any questions your staff or customers have will get answered right away.

How the Tribute Store Funeral Home Hotline Works

We know time is limited when funeral planning, so we designed the Tribute Store Funeral Home Hotline to save you time. When you call the hotline, you are connected to a person right away and skip any prompts or callers placing flower orders over the phone. This way, you can get the answers you need about flower orders more easily and quickly than ever before.

To use the hotline, funeral homes and florists can call 866-303-1880. Or, you can have customers call 866-834-4420. If you don’t have time to call, you also can email orders@tributecenterstore.com.

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